How to request
Log in and submit the request form on this page, or contact support with the account email you want deleted.
Members can request deletion of their account and personal learning data.
Log in and submit the request form on this page, or contact support with the account email you want deleted.
Profile data, saved words, review history, likes and your Q&A content will be deleted or anonymized where appropriate.
Some payment, fraud-prevention or audit records may be retained for operational or legal reasons.
Valid requests are usually handled within 30 days.
You can create a new account, but old learning history cannot be restored.